Banking
Please consult the following extensive Banking Help section that we have compiled
for our players, before contacting us. The majority of the most frequently arising
issues have been dealt with, so a helpful answer to your query will probably be
provided.
For more information on any of the subjects dealt with below, please click on the
corresponding link. To return to this index, just click the back button at the foot
of each page. You may be required to click back twice to return to the index in
certain instances.
Deposit Options
Information
Available To
The quickest way to begin playing is by depositing casino credits by Credit Card. Your casino account will have approved transactions credited to it so you can start playing right away. Each player may register a maximum of 3 credit cards from any of MasterCard, Visa, or Diners. Click
here for more information.
To deposit casino credits by Debit Card you may use either Maestro, Solo, Visa Electron or Delta/Visa Debit. Each player may register a maximum of 3 Debit or Credit Cards.
ClickandBuy is an e-wallet solution enabling loading, withdrawal and transfer of funds, making Internet payments easy! Instant deposits.
Click
www.neteller.com to sign up for NETeller an online money transfer service. Opening a NETeller account is much like employing an online wallet. With same day payments and virtually instant cash transfers, NETeller offers the quickest, most secure method of transferring cash online. NETeller can be replenished by Credit card or bank account. For more on how to sign up and details of NETeller funding options click
here.
Click2Pay is a user-friendly e-wallet that lets you transfer money into your casino account using either your bank account or credit cards, swiftly and without hassle.
Click here for more information.
EntroPay is your Simple, Instant, Global payment solution! Pay instantly, anywhere online. To Sign Up for Entropay click
www.entropay.com
UseMyBank offers online internet transfers from your bank account to the casino. To sign up for UseMyBank click here
www.usemybank.com
Owner of a Canadian
bank account ONLY.
Another convenient alternative payment solution available to US and Canadian players only. More details available on request.
Owner of a Canadian
bank account ONLY.
INSTADEBIT is the safe and secure way to make payments online using funds in your bank account.
Owner of a Canadian
bank account ONLY.
Moneybookers is a safe, inexpensive and international payment service that allows casino credits to be deposited in real time by players anywhere in the world. An e-mail address is the only thing you need! Even better, registration with Moneybookers is free. To register,
click here now.
Easy to use virtual wallet solution geared towards the European market and allowing users to transact in your own country and in your own currency.
PaySafeCard is a pre-paid scratch card or voucher that can be purchased from retail outlets and redeemed online at the casino.
Ukash is a cash voucher that can be used online. Spending with Ukash is simple, easy and safe. These can be purchased at Ukash merchants across the United Kingdom.
British, German,
Swedish and Spanish
players ONLY.
Safe, easy and secure simply transfer funds from your personal bank account to the bank account details provided quoting "Your reference" as the beneficiary reference.
A virtual e-cash solution reserved for selected players. Available on invitation only.
Withdrawal Options
Information
Costs
Available To
Winnings can be paid into your NETeller account if you use it to deposit. Kindly note there are some constraints when paying out to NETeller. Withdrawals are most often refunded against original deposits and the balance forwarded to you by check or bank transfer.
Click here for more information.
There is no cost to the player.
Click2Pay is a user-friendly e-wallet that lets you transfer money into your casino account using either your bank account or credit cards, swiftly and without hassle. Refunds reflect after about 48 hours.
Click here for more information.
There is no cost to the player.
If you have changed address, please inform us right away to avoid any delays in delivery. Delivery to the address submitted by you during registration, or a change address after the fact, may take up to 21 days via regular mail.
There is no cost to the player.
A charge will be applicable and shall be deducted from the total of the cash-in if you request to have your check sent by international courier service. However, for checks over
$540
courier service charges will be paid by Casino Splendido. Delivery of checks by international courier service may take about 3 to 6 business days.
No cost to the player if more than
$540
, if less a cost of
$20
will be incurred by the player.
Your winnings can be sent directly to your bank from our bank as a wire transfer (not the same as an ACH transfer). Wire Transfers may require up to 3 working days before they reflect on your bank account. Before the transfer is credited to your bank account, your bank and all other intermediary banks handling the transfer may deduct fees.
No cost to the player if more than
$540
, if less a cost of
$14
will be incurred by the player.
In order to protect you and ensure that only you receive the winnings you have cashed in, you may be compelled to provide proof of identity such as a copy of your drivers license, a utility bill or a copy of a credit card you have used to make deposits at the casino when you request a withdrawal.
Withdrawing Casino Credits
Getting In Touch With Our Support Personnel
Should the Banking Help section fail to provide the answer to your question, our Casino Support Personnel will respond promptly to your request.
Please click
here for information on how to reach our Casino Support Personnel.